Communication Online Training

This online Communication online training course provides an awareness of the principles of good communication and record keeping within a care environment, the e-learning course will ensure effective communication skills and good practice when recording information.

• Developed by professionals
• Accredited by The CPD Accreditation Group
• 100% online, learn at your own time and pace
• Translates into over 100 different languages
• Instant certificate downloaded

Who is it for?

This training is suitable to all staff working within Adult Health and Social Care.

When will I get my certificate?

Once you have successfully passed our course you will be able to download and print your certificate immediately.

As this course has been accredited by the CPD Group your certificate will contain the CPD logo and unique reference number.

Key Points

• Definition of communication
• Communication methods
• Models of communication
• Communication techniques
• Managing communication
• Legislation and good practice
• Key principles of record keeping
• Care records
• Errors and prevention